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FAQ

​How Do I Place An Order?

 

To place an order all you need to do is email us your order using our email, memoryplates123@gmail.com

 

 please don't forget to provide your shipping address

1: select a plate size from our EXAMPLES page.

2: Attach the picture you want to use.

3: Add your optional message and select from 3 fonts...

          REGULAR / TIMES ROMAN / Script

 

Payment and Shipping

 

You will receive confirmation of your order being received, along with a digital proof for you to approve and payment instructions within 24 hours.

 

Once approved and processed, your memory plate will be processed and prepared to be shipped safely to you. Domestic U.S. deliveries generally within 7 days, International deliveries will necessarily take longer.

Secure Ordering & Payment Options

 

You can pay using credit card or Venmo by calling/texting   412 965-3269 or emailing your information to memoryplates123@gmail.com We also accept checks, but delivery will be delayed during check clearance.

Returns & Refunds

 

Obviously, since these are custom items, all sales are final, no returns or refunds, accept for breakage during shipping. In that event, please return broken item and we will replace free of charge, all you would be responsible for is the shipping fee.

Privacy Policy

 

Our company has a strict policy of NEVER selling or sharing customer information. That is why we process payments over the phone so as to avoid 3rd party sharing of your information.

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